Boot rescue media from the EDBB panel, inspect the installed Linux system and recover files or configuration when the VPS will not start or accept SSH.
A rescue ISO starts a separate Linux environment without reinstalling the VPS. Use it to inspect a system that will not boot, recover files or repair a configuration mistake.If Linux still boots, first use the VNC console and connectivity checks. You may be able to fix the problem without rescue media.
Do not select an installer, format a partition or reinstall the operating system when you want to keep its data. Encrypted disks need their recovery key. If the disk reports read errors or holds the only copy of important data, avoid write operations until you have a recovery plan.
Sign in to the EDBB Control Panel, open your VPS and select Installation → ISO Boot. Save work and shut down the installed OS cleanly first if it still responds.
2
Mount the rescue ISO
Select the available Linux rescue image, such as SystemRescue, enable Force reset & boot from the selected ISO, then click Mount ISO. This interrupts the running VPS.
Select rescue media rather than an operating-system installer. Mounting with Force reset interrupts the VPS.
3
Open the console
Open the VNC console and follow the rescue image’s boot prompts. The shell now belongs to the rescue environment, not your installed Linux system.
A successful rescue boot reaches the SystemRescue shell. This is separate from your installed Linux system.
List disks and filesystems before mounting anything:
lsblk -fblkid
Look for the VPS’s root filesystem. It may be a partition such as /dev/vda1 or a logical volume under /dev/mapper/. For LVM, inspect pvs, vgs and lvs; if the volumes are inactive, vgchange -ay activates them without formatting them.The following example assumes the root filesystem is ext4 on /dev/vda1. Replace the device with the one you identified. Mount it without journal replay for an initial read-only inspection:
For XFS, use mount -o ro,norecovery /dev/YOUR_ROOT_DEVICE /mnt/system instead. These options are filesystem-specific. Stop if you cannot identify the filesystem or mounting reports damage.
Only proceed when you have identified the correct filesystem, have a backup and know which change to undo. Unmount the read-only filesystem before mounting it normally for editing. For the ext4 example:
umount /mnt/systemmount /dev/vda1 /mnt/system
If it cannot mount normally, stop; do not force it or run repair commands on a mounted filesystem. Back up the affected configuration file, then restore its known working version or correct the specific mistake. Preserve its ownership and permissions.Changing /etc/ssh in the rescue system changes the rescue environment. To edit your installation, use /mnt/system/etc/ssh. Likewise, stopping a service in rescue mode does not stop or repair the service in the installed system.
Close shells or file browsers using the mount if it is busy. In Installation → ISO Boot, unmount the ISO and boot from the local disk. Watch startup in the console, then test a fresh SSH connection and the affected application.If you need support, send the VPS IP, the console error and a description of the last change to support@edbb.com. Do not send passwords or recovery keys.
{"docsConfig":{"theme":"mint","$schema":"https://mintlify.com/docs.json","name":"EDBB Docs","colors":{"primary":"#3857e8","light":"#8da2ff","dark":"#3857e8"},"logo":{"light":"https://mintcdn.com/edbackboneco/GXZDWPUcLpd5fRmb/logo/EDBB_dark.svg?fit=max\u0026auto=format\u0026n=GXZDWPUcLpd5fRmb\u0026q=85\u0026s=cfa1041d16994b88380da3ff36225dfa","dark":"https://mintcdn.com/edbackboneco/GXZDWPUcLpd5fRmb/logo/EDBB_light.svg?fit=max\u0026auto=format\u0026n=GXZDWPUcLpd5fRmb\u0026q=85\u0026s=497d87296d6e93817ac98a5880bcf553"},"favicon":"https://mintcdn.com/edbackboneco/GXZDWPUcLpd5fRmb/favicon.svg?fit=max\u0026auto=format\u0026n=GXZDWPUcLpd5fRmb\u0026q=85\u0026s=27d0302879ec7031fb0dd663889f8e52","navbar":{"links":[{"href":"https://www.edbb.com/contact","label":"Support"},{"href":"https://status.edis.global/","label":"Status"},{"href":"https://blog.edbb.com","label":"Blog"}],"primary":{"type":"button","label":"Control Panel","href":"https://my.edbb.com/clientarea.php"}},"footer":{"socials":{"x":"https://x.com/edbb_vps"}},"seo":{"indexing":"navigable"},"styling":{"codeblocks":"system","latex":false},"integrations":{"intercom":{"appId":"mh511doa"}},"contextual":{"options":["copy","view","chatgpt","claude","perplexity","cursor","vscode"],"display":"header"},"navigation":{"global":{"anchors":[{"anchor":"Buy VPS Hosting","icon":"cloud","href":"https://www.edbb.com/#start-now"}]},"pages":[]}},"deployment":{"deploymentMetadataValue":{"subdomain":"edbackboneco","hasAudioNarration":false,"actualSubdomain":"edbackboneco","customDomains":["docs.edbb.com"],"gitSource":{"type":"github","owner":"edbb-docs","repo":"mintlify-docs","deployBranch":"main","contentDirectory":"","isPrivate":false,"mountPath":"","label":""},"feedback":{"thumbs":true,"edits":true,"issues":true},"entitlements":{},"buildId":"6af632da7fc6995f7dea4021","clientVersion":"0.0.4117","searchFilterCounts":[{"language":"default","tag":"Documentation","count":114},{"language":"default","tag":"IP addresses and DNS","count":24},{"language":"default","tag":"Billing and payments","count":18},{"language":"default","tag":"Manage your VPS","count":14},{"language":"default","tag":"Getting started","count":11},{"language":"default","tag":"Upgrades and locations","count":11},{"language":"default","tag":"Policies and abuse","count":8},{"language":"default","tag":"Cancellation and account","count":7},{"language":"default","tag":"Troubleshooting","count":7},{"language":"default","tag":"Advanced guides","count":5}]},"assistantConfig":{"enableStarterQuestions":false},"basePath":"","hasChatPermissions":false,"hasWebMcpPermissions":false,"toggles":[{"name":"kill-isr","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"custom-rbac-roles","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"agent-mintlify-slack","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"agent-integrations-settings","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"rbac-expansion","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"automations-pr-grouping","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"custom-prefix","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"analytics-v7","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"user-flows-analytics","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"no-publish-flow","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"workos-onboarding","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"snapshot-serving-live","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"stripTemperatureMiddleware","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"support-platform-pylon-zendesk","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"snapshot-serving","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"instant-rollback","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"granular-notifications-server","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"granular-notifications","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"automations-fable","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"fixed-ai-action-pricing","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"automation-resolve-merge-conflict","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"scoped-publishing","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"mintql","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"page-level-analytics","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"editor-version-history-v2","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"billing-page-v2","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"full-page-search","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"workspace-projects","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"assistant-v5","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"fork-pr-previews","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"revalidation-jwt","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"workos-sso-scim","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"hobby-abuse-scan","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"dashboard-inbox","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"workos-signup","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"turbopuffer-dual-write","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"workos-enabled","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"approve-review-flow","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"editor-metadata","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"sso-setup-deadline-banner","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"turbopuffer-serve","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"live-agents","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"llms-txt-v2","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false}],"googleFontsInlined":false},"customCss":[{"filePath":"style.css","content":""}],"page":{"pagePath":"vps-management/linux-rescue","slug":"/vps-management/linux-rescue","pageMetadata":{"title":"Recover a Linux VPS with rescue media","sidebarTitle":"Linux rescue","description":"Boot rescue media from the EDBB panel, inspect the installed Linux system and recover files or configuration when the VPS will not start or accept SSH.","href":"/vps-management/linux-rescue"},"description":{"compiledSource":"\"use strict\";\nconst {jsx: _jsx} = arguments[0];\nconst {useMDXComponents: _provideComponents} = arguments[0];\nfunction _createMdxContent(props) {\n const _components = {\n p: \"p\",\n ..._provideComponents(),\n ...props.components\n };\n return _jsx(_components.p, {\n children: \"Boot rescue media from the EDBB panel, inspect the installed Linux system and recover files or configuration when the VPS will not start or accept SSH.\"\n });\n}\nfunction MDXContent(props = {}) {\n const {wrapper: MDXLayout} = {\n ..._provideComponents(),\n ...props.components\n };\n return MDXLayout ? _jsx(MDXLayout, {\n ...props,\n children: _jsx(_createMdxContent, {\n ...props\n })\n }) : _createMdxContent(props);\n}\nreturn {\n default: MDXContent\n};\n","frontmatter":{},"scope":{}},"pageType":"default","mdx":{"mdxSource":{"compiledSource":"\"use strict\";const{Fragment:_Fragment,jsx:_jsx,jsxs:_jsxs}=arguments[0];const{useMDXComponents:_provideComponents}=arguments[0];function _createMdxContent(props){const _components={a:`a`,code:`code`,p:`p`,pre:`pre`,span:`span`,strong:`strong`,tbody:`tbody`,td:`td`,th:`th`,thead:`thead`,tr:`tr`,..._provideComponents(),...props.components},{CodeBlock,Frame,Heading,OptimizedImage,Step,Steps,Table,Warning}=_components;if(!CodeBlock)_missingMdxReference(`CodeBlock`,true);if(!Frame)_missingMdxReference(`Frame`,true);if(!Heading)_missingMdxReference(`Heading`,true);if(!OptimizedImage)_missingMdxReference(`OptimizedImage`,true);if(!Step)_missingMdxReference(`Step`,true);if(!Steps)_missingMdxReference(`Steps`,true);if(!Table)_missingMdxReference(`Table`,true);if(!Warning)_missingMdxReference(`Warning`,true);return _jsxs(_Fragment,{children:[_jsx(_components.p,{children:`A rescue ISO starts a separate Linux environment without reinstalling the VPS. Use it to inspect a system that will not boot, recover files or repair a configuration mistake.`}),`\n`,_jsxs(_components.p,{children:[`If Linux still boots, first use the `,_jsx(_components.a,{href:`/vps-management/enable-vnc-server`,children:`VNC console`}),` and `,_jsx(_components.a,{href:`/faq/ip-addresses/network-is-down`,children:`connectivity checks`}),`. You may be able to fix the problem without rescue media.`]}),`\n`,_jsx(Warning,{children:_jsx(_components.p,{children:`Do not select an installer, format a partition or reinstall the operating system when you want to keep its data. Encrypted disks need their recovery key. If the disk reports read errors or holds the only copy of important data, avoid write operations until you have a recovery plan.`})}),`\n`,_jsx(Heading,{level:`2`,id:`boot-into-rescue-mode`,children:`Boot into rescue mode`}),`\n`,_jsxs(Steps,{children:[_jsx(Step,{title:`Open ISO Boot`,children:_jsxs(_components.p,{children:[`Sign in to the `,_jsx(_components.a,{href:`https://my.edbb.com/clientarea.php`,children:`EDBB Control Panel`}),`, open your VPS and select `,_jsx(_components.strong,{children:`Installation → ISO Boot`}),`. Save work and shut down the installed OS cleanly first if it still responds.`]})}),_jsxs(Step,{title:`Mount the rescue ISO`,children:[_jsxs(_components.p,{children:[`Select the available Linux rescue image, such as `,_jsx(_components.strong,{children:`SystemRescue`}),`, enable `,_jsx(_components.strong,{children:`Force reset \u0026 boot from the selected ISO`}),`, then click `,_jsx(_components.strong,{children:`Mount ISO`}),`. This interrupts the running VPS.`]}),_jsx(Frame,{caption:`Select rescue media rather than an operating-system installer. Mounting with Force reset interrupts the VPS.`,children:_jsx(`div`,{style:{background:`#0b1830`,padding:`24px`,borderRadius:`12px`,borderTop:`3px solid #14b8a6`},children:_jsx(OptimizedImage,{src:`https://mintcdn.com/edbackboneco/YbCmx0p7VKYNiewL/assets/guide-batch/rescue-iso.png?fit=max\u0026auto=format\u0026n=YbCmx0p7VKYNiewL\u0026q=85\u0026s=64f0d8495d60a4be95b3d6464bd06677`,alt:`Installation and ISO Boot tabs with SystemRescue selected and Force reset checked`,\"data-og-width\":`713`,width:`713`,\"data-og-height\":`352`,height:`352`,\"data-path\":`assets/guide-batch/rescue-iso.png`,\"data-optimize\":`true`,\"data-opv\":`3`,srcset:`https://mintcdn.com/edbackboneco/YbCmx0p7VKYNiewL/assets/guide-batch/rescue-iso.png?w=280\u0026fit=max\u0026auto=format\u0026n=YbCmx0p7VKYNiewL\u0026q=85\u0026s=f298f88f2f8da44696378cf8c1233b67 280w, https://mintcdn.com/edbackboneco/YbCmx0p7VKYNiewL/assets/guide-batch/rescue-iso.png?w=560\u0026fit=max\u0026auto=format\u0026n=YbCmx0p7VKYNiewL\u0026q=85\u0026s=916454f053d7f6b7b69e6cd739edadf5 560w, https://mintcdn.com/edbackboneco/YbCmx0p7VKYNiewL/assets/guide-batch/rescue-iso.png?w=840\u0026fit=max\u0026auto=format\u0026n=YbCmx0p7VKYNiewL\u0026q=85\u0026s=b165d9a40135321732ab11a146d678f2 840w, https://mintcdn.com/edbackboneco/YbCmx0p7VKYNiewL/assets/guide-batch/rescue-iso.png?w=1100\u0026fit=max\u0026auto=format\u0026n=YbCmx0p7VKYNiewL\u0026q=85\u0026s=eed92e6d41af5f85092e5e6fc87b3050 1100w, https://mintcdn.com/edbackboneco/YbCmx0p7VKYNiewL/assets/guide-batch/rescue-iso.png?w=1650\u0026fit=max\u0026auto=format\u0026n=YbCmx0p7VKYNiewL\u0026q=85\u0026s=0889488eb8dc8fcfe7c5e421ce7d6dfb 1650w, https://mintcdn.com/edbackboneco/YbCmx0p7VKYNiewL/assets/guide-batch/rescue-iso.png?w=2500\u0026fit=max\u0026auto=format\u0026n=YbCmx0p7VKYNiewL\u0026q=85\u0026s=cd59f089953330c23481fab3cf22f839 2500w`})})})]}),_jsx(Step,{title:`Open the console`,children:_jsx(_components.p,{children:`Open the VNC console and follow the rescue image’s boot prompts. The shell now belongs to the rescue environment, not your installed Linux system.`})})]}),`\n`,_jsx(Frame,{caption:`A successful rescue boot reaches the SystemRescue shell. This is separate from your installed Linux system.`,children:_jsx(`div`,{style:{background:`#0b1830`,padding:`24px`,borderRadius:`12px`,borderTop:`3px solid #14b8a6`},children:_jsx(OptimizedImage,{src:`https://mintcdn.com/edbackboneco/YbCmx0p7VKYNiewL/assets/guide-batch/rescue-shell.png?fit=max\u0026auto=format\u0026n=YbCmx0p7VKYNiewL\u0026q=85\u0026s=2f40235b0cabbd6696c57ad0c0ffa300`,alt:`SystemRescue console showing automatic root login and the rescue shell prompt`,\"data-og-width\":`960`,width:`960`,\"data-og-height\":`375`,height:`375`,\"data-path\":`assets/guide-batch/rescue-shell.png`,\"data-optimize\":`true`,\"data-opv\":`3`,srcset:`https://mintcdn.com/edbackboneco/YbCmx0p7VKYNiewL/assets/guide-batch/rescue-shell.png?w=280\u0026fit=max\u0026auto=format\u0026n=YbCmx0p7VKYNiewL\u0026q=85\u0026s=0bc9aadc71194c7092486e5830a0baab 280w, https://mintcdn.com/edbackboneco/YbCmx0p7VKYNiewL/assets/guide-batch/rescue-shell.png?w=560\u0026fit=max\u0026auto=format\u0026n=YbCmx0p7VKYNiewL\u0026q=85\u0026s=5551b27abdf3b6699473109df47bd139 560w, https://mintcdn.com/edbackboneco/YbCmx0p7VKYNiewL/assets/guide-batch/rescue-shell.png?w=840\u0026fit=max\u0026auto=format\u0026n=YbCmx0p7VKYNiewL\u0026q=85\u0026s=cf22070b596ecdc5b514affd75fb0255 840w, https://mintcdn.com/edbackboneco/YbCmx0p7VKYNiewL/assets/guide-batch/rescue-shell.png?w=1100\u0026fit=max\u0026auto=format\u0026n=YbCmx0p7VKYNiewL\u0026q=85\u0026s=d9de78627ecbda2b07dd9dce5f908ea1 1100w, https://mintcdn.com/edbackboneco/YbCmx0p7VKYNiewL/assets/guide-batch/rescue-shell.png?w=1650\u0026fit=max\u0026auto=format\u0026n=YbCmx0p7VKYNiewL\u0026q=85\u0026s=9bc09a936060055334a6ccb61be29164 1650w, https://mintcdn.com/edbackboneco/YbCmx0p7VKYNiewL/assets/guide-batch/rescue-shell.png?w=2500\u0026fit=max\u0026auto=format\u0026n=YbCmx0p7VKYNiewL\u0026q=85\u0026s=e4e52e237911d19f1d581d793183ae0c 2500w`})})}),`\n`,_jsx(Heading,{level:`2`,id:`identify-the-installed-system`,children:`Identify the installed system`}),`\n`,_jsx(_components.p,{children:`List disks and filesystems before mounting anything:`}),`\n`,_jsx(CodeBlock,{filename:``,numberOfLines:`2`,language:`shellscript`,children:_jsx(_components.pre,{className:`shiki shiki-themes github-light-default dark-plus`,style:{backgroundColor:`#ffffff`,\"--shiki-dark-bg\":`#0B0C0E`,color:`#1f2328`,\"--shiki-dark\":`#D4D4D4`},language:`shellscript`,children:_jsxs(_components.code,{language:`shellscript`,numberOfLines:`2`,children:[_jsxs(_components.span,{className:`line`,children:[_jsx(_components.span,{style:{color:`#953800`,\"--shiki-dark\":`#DCDCAA`},children:`lsblk`}),_jsx(_components.span,{style:{color:`#0550AE`,\"--shiki-dark\":`#569CD6`},children:` -f`})]}),`\n`,_jsx(_components.span,{className:`line`,children:_jsx(_components.span,{style:{color:`#953800`,\"--shiki-dark\":`#DCDCAA`},children:`blkid`})}),`\n`]})})}),`\n`,_jsxs(_components.p,{children:[`Look for the VPS’s root filesystem. It may be a partition such as `,_jsx(_components.code,{children:`/dev/vda1`}),` or a logical volume under `,_jsx(_components.code,{children:`/dev/mapper/`}),`. For LVM, inspect `,_jsx(_components.code,{children:`pvs`}),`, `,_jsx(_components.code,{children:`vgs`}),` and `,_jsx(_components.code,{children:`lvs`}),`; if the volumes are inactive, `,_jsx(_components.code,{children:`vgchange -ay`}),` activates them without formatting them.`]}),`\n`,_jsxs(_components.p,{children:[`The following example assumes the root filesystem is `,_jsxs(_components.strong,{children:[`ext4 on `,_jsx(_components.code,{children:`/dev/vda1`})]}),`. Replace the device with the one you identified. Mount it without journal replay for an initial read-only inspection:`]}),`\n`,_jsx(CodeBlock,{filename:``,numberOfLines:`3`,language:`shellscript`,children:_jsx(_components.pre,{className:`shiki shiki-themes github-light-default dark-plus`,style:{backgroundColor:`#ffffff`,\"--shiki-dark-bg\":`#0B0C0E`,color:`#1f2328`,\"--shiki-dark\":`#D4D4D4`},language:`shellscript`,children:_jsxs(_components.code,{language:`shellscript`,numberOfLines:`3`,children:[_jsxs(_components.span,{className:`line`,children:[_jsx(_components.span,{style:{color:`#953800`,\"--shiki-dark\":`#DCDCAA`},children:`mkdir`}),_jsx(_components.span,{style:{color:`#0550AE`,\"--shiki-dark\":`#569CD6`},children:` -p`}),_jsx(_components.span,{style:{color:`#0A3069`,\"--shiki-dark\":`#CE9178`},children:` /mnt/system`})]}),`\n`,_jsxs(_components.span,{className:`line`,children:[_jsx(_components.span,{style:{color:`#953800`,\"--shiki-dark\":`#DCDCAA`},children:`mount`}),_jsx(_components.span,{style:{color:`#0550AE`,\"--shiki-dark\":`#569CD6`},children:` -o`}),_jsx(_components.span,{style:{color:`#0A3069`,\"--shiki-dark\":`#CE9178`},children:` ro,noload`}),_jsx(_components.span,{style:{color:`#0A3069`,\"--shiki-dark\":`#CE9178`},children:` /dev/vda1`}),_jsx(_components.span,{style:{color:`#0A3069`,\"--shiki-dark\":`#CE9178`},children:` /mnt/system`})]}),`\n`,_jsxs(_components.span,{className:`line`,children:[_jsx(_components.span,{style:{color:`#953800`,\"--shiki-dark\":`#DCDCAA`},children:`ls`}),_jsx(_components.span,{style:{color:`#0A3069`,\"--shiki-dark\":`#CE9178`},children:` /mnt/system/etc`})]}),`\n`]})})}),`\n`,_jsxs(_components.p,{children:[`For `,_jsx(_components.strong,{children:`XFS`}),`, use `,_jsx(_components.code,{children:`mount -o ro,norecovery /dev/YOUR_ROOT_DEVICE /mnt/system`}),` instead. These options are filesystem-specific. Stop if you cannot identify the filesystem or mounting reports damage.`]}),`\n`,_jsx(Heading,{level:`2`,id:`inspect-the-problem`,children:`Inspect the problem`}),`\n`,_jsxs(_components.p,{children:[`The installed system’s files are now under `,_jsx(_components.code,{children:`/mnt/system`}),`:`]}),`\n`,_jsxs(Table,{children:[_jsx(_components.thead,{children:_jsxs(_components.tr,{children:[_jsx(_components.th,{children:`Problem`}),_jsx(_components.th,{children:`Files or checks`})]})}),_jsxs(_components.tbody,{children:[_jsxs(_components.tr,{children:[_jsx(_components.td,{children:`Wrong static address or gateway`}),_jsxs(_components.td,{children:[_jsx(_components.code,{children:`/mnt/system/etc/netplan/`}),`, `,_jsx(_components.code,{children:`/mnt/system/etc/network/`}),` or NetworkManager profiles. Compare with the EDBB Network tab.`]})]}),_jsxs(_components.tr,{children:[_jsx(_components.td,{children:`SSH stopped working after a change`}),_jsxs(_components.td,{children:[_jsx(_components.code,{children:`/mnt/system/etc/ssh/sshd_config`}),` and included files under `,_jsx(_components.code,{children:`sshd_config.d/`}),`. Review the last change.`]})]}),_jsxs(_components.tr,{children:[_jsx(_components.td,{children:`Firewall blocks access`}),_jsxs(_components.td,{children:[`Saved UFW, nftables or firewalld configuration under `,_jsx(_components.code,{children:`/mnt/system/etc/`}),`. Restore a known working rule set rather than deleting every rule.`]})]}),_jsxs(_components.tr,{children:[_jsx(_components.td,{children:`System will not boot`}),_jsxs(_components.td,{children:[`Check the console error, `,_jsx(_components.code,{children:`/mnt/system/etc/fstab`}),`, recent configuration changes and persistent logs under `,_jsx(_components.code,{children:`/mnt/system/var/log/`}),`.`]})]}),_jsxs(_components.tr,{children:[_jsx(_components.td,{children:`Forgotten root password`}),_jsxs(_components.td,{children:[`Follow the separate `,_jsx(_components.a,{href:`/vps-management/reset-root-password`,children:`root-password reset guide`}),`.`]})]})]})]}),`\n`,_jsx(_components.p,{children:`You can copy needed files to a separate system before attempting repairs. Keep configuration backups and private keys secure.`}),`\n`,_jsx(Heading,{level:`2`,id:`repair-a-known-configuration-mistake`,children:`Repair a known configuration mistake`}),`\n`,_jsx(_components.p,{children:`Only proceed when you have identified the correct filesystem, have a backup and know which change to undo. Unmount the read-only filesystem before mounting it normally for editing. For the ext4 example:`}),`\n`,_jsx(CodeBlock,{filename:``,numberOfLines:`2`,language:`shellscript`,children:_jsx(_components.pre,{className:`shiki shiki-themes github-light-default dark-plus`,style:{backgroundColor:`#ffffff`,\"--shiki-dark-bg\":`#0B0C0E`,color:`#1f2328`,\"--shiki-dark\":`#D4D4D4`},language:`shellscript`,children:_jsxs(_components.code,{language:`shellscript`,numberOfLines:`2`,children:[_jsxs(_components.span,{className:`line`,children:[_jsx(_components.span,{style:{color:`#953800`,\"--shiki-dark\":`#DCDCAA`},children:`umount`}),_jsx(_components.span,{style:{color:`#0A3069`,\"--shiki-dark\":`#CE9178`},children:` /mnt/system`})]}),`\n`,_jsxs(_components.span,{className:`line`,children:[_jsx(_components.span,{style:{color:`#953800`,\"--shiki-dark\":`#DCDCAA`},children:`mount`}),_jsx(_components.span,{style:{color:`#0A3069`,\"--shiki-dark\":`#CE9178`},children:` /dev/vda1`}),_jsx(_components.span,{style:{color:`#0A3069`,\"--shiki-dark\":`#CE9178`},children:` /mnt/system`})]}),`\n`]})})}),`\n`,_jsx(_components.p,{children:`If it cannot mount normally, stop; do not force it or run repair commands on a mounted filesystem. Back up the affected configuration file, then restore its known working version or correct the specific mistake. Preserve its ownership and permissions.`}),`\n`,_jsxs(_components.p,{children:[`Changing `,_jsx(_components.code,{children:`/etc/ssh`}),` in the rescue system changes the rescue environment. To edit your installation, use `,_jsx(_components.code,{children:`/mnt/system/etc/ssh`}),`. Likewise, stopping a service in rescue mode does not stop or repair the service in the installed system.`]}),`\n`,_jsx(Heading,{level:`2`,id:`return-to-the-installed-system`,children:`Return to the installed system`}),`\n`,_jsx(CodeBlock,{filename:``,numberOfLines:`2`,language:`shellscript`,children:_jsx(_components.pre,{className:`shiki shiki-themes github-light-default dark-plus`,style:{backgroundColor:`#ffffff`,\"--shiki-dark-bg\":`#0B0C0E`,color:`#1f2328`,\"--shiki-dark\":`#D4D4D4`},language:`shellscript`,children:_jsxs(_components.code,{language:`shellscript`,numberOfLines:`2`,children:[_jsx(_components.span,{className:`line`,children:_jsx(_components.span,{style:{color:`#953800`,\"--shiki-dark\":`#DCDCAA`},children:`sync`})}),`\n`,_jsxs(_components.span,{className:`line`,children:[_jsx(_components.span,{style:{color:`#953800`,\"--shiki-dark\":`#DCDCAA`},children:`umount`}),_jsx(_components.span,{style:{color:`#0A3069`,\"--shiki-dark\":`#CE9178`},children:` /mnt/system`})]}),`\n`]})})}),`\n`,_jsxs(_components.p,{children:[`Close shells or file browsers using the mount if it is busy. In `,_jsx(_components.strong,{children:`Installation → ISO Boot`}),`, unmount the ISO and boot from the local disk. Watch startup in the console, then test a fresh SSH connection and the affected application.`]}),`\n`,_jsxs(_components.p,{children:[`If you need support, send the VPS IP, the console error and a description of the last change to `,_jsx(_components.a,{href:`mailto:support@edbb.com`,children:`support@edbb.com`}),`. Do not send passwords or recovery keys.`]})]})}function MDXContent(props={}){const{wrapper:MDXLayout}={..._provideComponents(),...props.components};return MDXLayout?_jsx(MDXLayout,{...props,children:_jsx(_createMdxContent,{...props})}):_createMdxContent(props)}return{default:MDXContent};function _missingMdxReference(id,component){throw new Error(`Expected `+(component?`component`:`object`)+\" `\"+id+\"` to be defined: you likely forgot to import, pass, or provide it.\")}","frontmatter":{},"scope":{"codeStyling":"system","config":{},"pageMetadata":{"title":"Recover a Linux VPS with rescue media","sidebarTitle":"Linux rescue","description":"Boot rescue media from the EDBB panel, inspect the installed Linux system and recover files or configuration when the VPS will not start or accept SSH.","href":"/vps-management/linux-rescue"}}},"mdxSourceWithNoJs":null},"mdxExtracts":{"tableOfContents":[{"title":"Boot into rescue mode","slug":"boot-into-rescue-mode","depth":2,"children":[]},{"title":"Identify the installed system","slug":"identify-the-installed-system","depth":2,"children":[]},{"title":"Inspect the problem","slug":"inspect-the-problem","depth":2,"children":[]},{"title":"Repair a known configuration mistake","slug":"repair-a-known-configuration-mistake","depth":2,"children":[]},{"title":"Return to the installed system","slug":"return-to-the-installed-system","depth":2,"children":[]}],"codeExamples":{}},"jsLinks":[],"subdomain":"edbackboneco","siteName":"EDBB Docs","title":"Recover a Linux VPS with rescue media - EDBB Docs","navMaps":{"firstHrefInVersion":{},"firstHrefInLanguage":{}},"lastModified":"2026-09-29T07:18:18.345Z","originalFileLocation":"vps-management/linux-rescue.mdx"},"headHtml":"\u003cscript data-mint-head>(function(){var d=document.documentElement,p=null;if(!p){try{p=localStorage.getItem(\"isDarkMode\")}catch(e){}if(p==='true')p='dark';else if(p==='false')p='light';if(p!=='light'\u0026\u0026p!=='dark'\u0026\u0026p!=='system')p=\"system\"}var r=p==='system'?(matchMedia(\"(prefers-color-scheme: dark)\").matches?'dark':'light'):p;d.classList.remove(r==='dark'?'light':'dark');d.classList.add(r);d.setAttribute(\"data-theme-preference\",p)})();\u003c/script>\u003cmeta data-mint-head name=\"description\" content=\"Boot rescue media from the EDBB panel, inspect the installed Linux system and recover files or configuration when the VPS will not start or accept SSH.\">\u003cmeta data-mint-head name=\"application-name\" content=\"EDBB Docs\">\u003cmeta data-mint-head name=\"generator\" content=\"Mintlify\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"192x192\" href=\"/mintlify-assets/_mintlify/favicons/edbackboneco/DJ9PRfl9Fx8OuZcY/_generated/favicon/android-chrome-192x192.png\" media=\"(prefers-color-scheme: light)\">\u003clink data-mint-head rel=\"apple-touch-icon\" type=\"image/png\" sizes=\"180x180\" href=\"/mintlify-assets/_mintlify/favicons/edbackboneco/DJ9PRfl9Fx8OuZcY/_generated/favicon/apple-touch-icon.png\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"16x16\" href=\"/mintlify-assets/_mintlify/favicons/edbackboneco/DJ9PRfl9Fx8OuZcY/_generated/favicon/favicon-16x16.png\" media=\"(prefers-color-scheme: light)\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"32x32\" href=\"/mintlify-assets/_mintlify/favicons/edbackboneco/DJ9PRfl9Fx8OuZcY/_generated/favicon/favicon-32x32.png\" media=\"(prefers-color-scheme: light)\">\u003clink data-mint-head rel=\"shortcut icon\" type=\"image/x-icon\" href=\"/mintlify-assets/_mintlify/favicons/edbackboneco/DJ9PRfl9Fx8OuZcY/_generated/favicon/favicon.ico\" media=\"(prefers-color-scheme: light)\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"192x192\" href=\"/mintlify-assets/_mintlify/favicons/edbackboneco/DJ9PRfl9Fx8OuZcY/_generated/favicon-dark/android-chrome-192x192.png\" media=\"(prefers-color-scheme: dark)\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"16x16\" href=\"/mintlify-assets/_mintlify/favicons/edbackboneco/DJ9PRfl9Fx8OuZcY/_generated/favicon-dark/favicon-16x16.png\" media=\"(prefers-color-scheme: dark)\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"32x32\" href=\"/mintlify-assets/_mintlify/favicons/edbackboneco/DJ9PRfl9Fx8OuZcY/_generated/favicon-dark/favicon-32x32.png\" media=\"(prefers-color-scheme: dark)\">\u003clink data-mint-head rel=\"shortcut icon\" type=\"image/x-icon\" href=\"/mintlify-assets/_mintlify/favicons/edbackboneco/DJ9PRfl9Fx8OuZcY/_generated/favicon-dark/favicon.ico\" media=\"(prefers-color-scheme: dark)\">\u003cmeta data-mint-head property=\"og:title\" content=\"Recover a Linux VPS with rescue media - EDBB Docs\">\u003cmeta data-mint-head property=\"og:description\" content=\"Boot rescue media from the EDBB panel, inspect the installed Linux system and recover files or configuration when the VPS will not start or accept SSH.\">\u003cmeta data-mint-head property=\"og:site_name\" content=\"EDBB Docs\">\u003cmeta data-mint-head property=\"og:url\" content=\"https://docs.edbb.com/vps-management/linux-rescue\">\u003cmeta data-mint-head property=\"og:type\" content=\"website\">\u003cmeta data-mint-head property=\"og:image\" content=\"https://edbackboneco.mintlify.site/_mintlify/api/og/v2?division=Troubleshooting\u0026amp;title=Recover+a+Linux+VPS+with+rescue+media\u0026amp;description=Boot+rescue+media+from+the+EDBB+panel%2C+inspect+the+installed+Linux+system+and+recover+files+or+configuration+when+the+VPS+will+not+start+or+accept+SSH.\u0026amp;theme=d171f5f76c6c80bd9b07a0d2\u0026amp;signature=c4b3eabe9004a8e0057889336a048fbc2a70c3f7c0367dc32225c68d65069be9\">\u003cmeta data-mint-head property=\"og:image:width\" content=\"1200\">\u003cmeta data-mint-head property=\"og:image:height\" content=\"630\">\u003cmeta data-mint-head name=\"twitter:card\" content=\"summary_large_image\">\u003cmeta data-mint-head name=\"twitter:title\" content=\"Recover a Linux VPS with rescue media - EDBB Docs\">\u003cmeta data-mint-head name=\"twitter:description\" content=\"Boot rescue media from the EDBB panel, inspect the installed Linux system and recover files or configuration when the VPS will not start or accept SSH.\">\u003cmeta data-mint-head name=\"twitter:image\" content=\"https://edbackboneco.mintlify.site/_mintlify/api/og/v2?division=Troubleshooting\u0026amp;title=Recover+a+Linux+VPS+with+rescue+media\u0026amp;description=Boot+rescue+media+from+the+EDBB+panel%2C+inspect+the+installed+Linux+system+and+recover+files+or+configuration+when+the+VPS+will+not+start+or+accept+SSH.\u0026amp;theme=d171f5f76c6c80bd9b07a0d2\u0026amp;signature=c4b3eabe9004a8e0057889336a048fbc2a70c3f7c0367dc32225c68d65069be9\">\u003cmeta data-mint-head name=\"twitter:image:width\" content=\"1200\">\u003cmeta data-mint-head name=\"twitter:image:height\" content=\"630\">\u003cmeta data-mint-head name=\"msapplication-config\" content=\"/mintlify-assets/_mintlify/favicons/edbackboneco/DJ9PRfl9Fx8OuZcY/_generated/favicon/browserconfig.xml\">\u003cmeta data-mint-head name=\"apple-mobile-web-app-title\" content=\"EDBB Docs\">\u003cmeta data-mint-head name=\"msapplication-TileColor\" content=\"#3857e8\">\u003clink data-mint-head rel=\"canonical\" href=\"https://docs.edbb.com/vps-management/linux-rescue\">\u003clink data-mint-head rel=\"alternate\" type=\"application/xml\" href=\"/sitemap.xml\">\u003clink data-mint-head rel=\"alternate\" type=\"text/markdown\" href=\"/vps-management/linux-rescue.md\">\u003cscript data-mint-head type=\"application/ld+json\">{\"@context\":\"https://schema.org\",\"@graph\":[{\"@type\":\"Organization\",\"@id\":\"https://docs.edbb.com/#organization\",\"name\":\"EDBB Docs\",\"url\":\"https://docs.edbb.com\",\"logo\":{\"@type\":\"ImageObject\",\"url\":\"https://mintcdn.com/edbackboneco/GXZDWPUcLpd5fRmb/logo/EDBB_dark.svg?fit=max\u0026auto=format\u0026n=GXZDWPUcLpd5fRmb\u0026q=85\u0026s=cfa1041d16994b88380da3ff36225dfa\"}},{\"@type\":\"WebSite\",\"@id\":\"https://docs.edbb.com#website\",\"name\":\"EDBB Docs\",\"url\":\"https://docs.edbb.com\",\"publisher\":{\"@id\":\"https://docs.edbb.com/#organization\"}},{\"@type\":\"WebPage\",\"@id\":\"https://docs.edbb.com/vps-management/linux-rescue#webpage\",\"url\":\"https://docs.edbb.com/vps-management/linux-rescue\",\"name\":\"Recover a Linux VPS with rescue media\",\"description\":\"Boot rescue media from the EDBB panel, inspect the installed Linux system and recover files or configuration when the VPS will not start or accept SSH.\",\"dateModified\":\"2026-09-29T07:18:18.345Z\",\"isPartOf\":{\"@id\":\"https://docs.edbb.com#website\"},\"breadcrumb\":{\"@id\":\"https://docs.edbb.com/vps-management/linux-rescue#breadcrumb\"}},{\"@type\":\"BreadcrumbList\",\"@id\":\"https://docs.edbb.com/vps-management/linux-rescue#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Troubleshooting\",\"item\":\"https://docs.edbb.com/faq/ip-addresses/network-is-down\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Recover a Linux VPS with rescue media\",\"item\":\"https://docs.edbb.com/vps-management/linux-rescue\"}]},{\"@type\":[\"Article\",\"TechArticle\"],\"@id\":\"https://docs.edbb.com/vps-management/linux-rescue#article\",\"headline\":\"Recover a Linux VPS with rescue media\",\"name\":\"Recover a Linux VPS with rescue media\",\"description\":\"Boot rescue media from the EDBB panel, inspect the installed Linux system and recover files or configuration when the VPS will not start or accept SSH.\",\"url\":\"https://docs.edbb.com/vps-management/linux-rescue\",\"mainEntityOfPage\":{\"@id\":\"https://docs.edbb.com/vps-management/linux-rescue#webpage\"},\"dateModified\":\"2026-09-29T07:18:18.345Z\",\"publisher\":{\"@id\":\"https://docs.edbb.com/#organization\"},\"isPartOf\":{\"@id\":\"https://docs.edbb.com#website\"}}]}\u003c/script>\u003cscript data-mint-head type=\"application/ld+json\">{\"@context\":\"https://schema.org\",\"@type\":\"WebSite\",\"name\":\"EDBB Docs\",\"publisher\":{\"@type\":\"Organization\",\"name\":\"EDBB Docs\"},\"provider\":{\"@type\":\"Organization\",\"name\":\"Mintlify\",\"url\":\"https://mintlify.com\"}}\u003c/script>","agentPointerHref":"/vps-management/linux-rescue.md","siteName":"EDBB Docs","nav":{"global":{"anchors":[{"anchor":"Buy VPS Hosting","icon":"cloud","href":"https://www.edbb.com/#start-now"}]},"tabs":[{"tab":"Documentation","groups":[{"group":"Getting started","pages":[{"title":"Get started with your EDBB VPS","sidebarTitle":"Getting started","href":""},{"title":"Everyday EDBB VPS tasks: OS, IPs, billing and upgrades","sidebarTitle":"Common VPS tasks","href":"/getting-started/common-vps-tasks"},{"title":"Check your VPS welcome email","sidebarTitle":"Welcome email","href":"/check-your-inbox"},{"title":"No welcome email? Get access to your VPS","sidebarTitle":"Missing welcome email","href":"/no-email-received"},{"title":"Connect to Linux with SSH","sidebarTitle":"Connect with SSH","href":"/linux-secure-shell-ssh"},{"title":"Windows remote desktop access","sidebarTitle":"Connect with RDP","href":"/windows-remote-desktop"},{"title":"Secure SSH access to your VPS","sidebarTitle":"SSH security","href":"/getting-started/ssh-security-hardening"},{"title":"Back up your VPS","sidebarTitle":"Backups","href":"/backups"},{"title":"Understanding EDBB email notifications","sidebarTitle":"Email notifications","href":"/getting-started/email-notifications"},{"title":"Check infrastructure status","sidebarTitle":"Infrastructure status","href":"/getting-started/infrastructure-status"},{"title":"How EDBB support can help","sidebarTitle":"Contact support","href":"/how-our-support-team-helps-you"}]},{"group":"Manage your VPS","pages":[{"title":"EDBB VPS control panel","sidebarTitle":"Control panel","href":"/vps-management/vps-control-panel"},{"title":"Power cycle or reboot a VPS","sidebarTitle":"Restart and power cycle","href":"/vps-management/power-cycle-or-reboot-a-vps"},{"title":"Reinstall your VPS with Linux or Windows","sidebarTitle":"Reinstall VPS","href":"/vps-management/reinstall-vps"},{"title":"Operating system availability on EDBB","sidebarTitle":"Operating systems","href":"/vps-management/os-availability"},{"title":"Enable VNC on your VPS","sidebarTitle":"VNC console","href":"/vps-management/enable-vnc-server"},{"title":"Reset your Linux root password","sidebarTitle":"Reset root password","href":"/vps-management/reset-root-password"},{"title":"Reset your Windows Administrator password","sidebarTitle":"Reset Windows password","href":"/vps-management/reset-windows-password"},{"title":"Mount an ISO image","sidebarTitle":"Mount ISO","href":"/vps-management/mount-iso-image"},{"title":"Upload a custom ISO image","sidebarTitle":"Custom ISO","href":"/vps-management/bring-your-own-iso"},{"title":"Provision EDBB VPS with Cloud-Init","sidebarTitle":"Cloud-Init","href":"/vps-management/cloud-init-vps-installation"},{"title":"VPS hardware settings explained","sidebarTitle":"Hardware settings","href":"/vps-management/system-configuration-dialog"},{"title":"Boot modes and TPM in VPS","sidebarTitle":"Boot mode and TPM","href":"/vps-management/efi-vs-bios-and-tpm"},{"title":"How to find and use your EDBB Support PIN","sidebarTitle":"Support PIN","href":"/vps-management/your-support-pin"},{"title":"Manage a Windows Server evaluation","sidebarTitle":"Windows evaluation","href":"/misc/windows-server-evaluation"}]},{"group":"Billing and payments","pages":[{"title":"How VPS billing and renewals work","sidebarTitle":"Billing and renewals","href":"/faq/billing-lifecycle/billing-workflow"},{"title":"Scheduled billing window","sidebarTitle":"Billing window","href":"/faq/billing-lifecycle/scheduled-billing-window"},{"title":"When will my VPS be ready?","sidebarTitle":"Provisioning time","href":"/faq/billing-lifecycle/provisioning-time"},{"title":"Which payment methods does EDBB accept?","sidebarTitle":"Payment methods","href":"/faq/billing-lifecycle/accepted-payment-methods"},{"title":"Find and download your invoices","sidebarTitle":"Download invoices","href":"/faq/billing-lifecycle/find-and-download-invoices"},{"title":"VAT on EDBB invoices","sidebarTitle":"VAT","href":"/faq/billing-lifecycle/vat"},{"title":"How currency conversion works","sidebarTitle":"Currency conversion","href":"/faq/billing-lifecycle/currency-conversion"},{"title":"How to top up your account credit","sidebarTitle":"Add account credit","href":"/faq/billing-lifecycle/how-to-add-account-credit"},{"title":"Top up account balance by bank transfer","sidebarTitle":"Top up by bank transfer","href":"/faq/billing-lifecycle/top-up-credit-balance-by-bank-transfer"},{"title":"Paying invoices with account credit","sidebarTitle":"Pay with credit","href":"/faq/billing-lifecycle/how-to-pay-with-account-credit"},{"title":"Do I need an upfront deposit?","sidebarTitle":"Upfront deposits","href":"/faq/billing-lifecycle/no-upfront-deposits-required"},{"title":"Request a monthly consolidated invoice","sidebarTitle":"Consolidated invoices","href":"/faq/billing-lifecycle/consolidated-invoices"},{"title":"Send invoices to a different email","sidebarTitle":"Invoice contacts","href":"/faq/billing-lifecycle/invoice-contacts"},{"title":"Cancel a PayPal subscription","sidebarTitle":"Cancel PayPal subscription","href":"/faq/billing-lifecycle/cancel-paypal-subscription"},{"title":"Card reservation vs captured payment","sidebarTitle":"Card payment holds","href":"/faq/billing-lifecycle/credit-card-reservation-vs-payment"},{"title":"Cryptocurrency payment confirmations","sidebarTitle":"Crypto confirmations","href":"/faq/billing-lifecycle/crypto-confirmations"},{"title":"Crypto payment arrived after the time window","sidebarTitle":"Late crypto payments","href":"/faq/billing-lifecycle/late-crypto-payment"},{"title":"Blocked cryptocurrency payment","sidebarTitle":"Blocked crypto payments","href":"/faq/billing-lifecycle/blocked-crypto-payment"}]},{"group":"Cancellation and account","pages":[{"title":"VPS cancellation","sidebarTitle":"Cancel a VPS","href":"/faq/billing-lifecycle/cancel-a-service"},{"title":"Can I get a refund?","sidebarTitle":"Refund eligibility","href":"/faq/billing-lifecycle/can-i-get-a-refund"},{"title":"Cancellation and refund policy","sidebarTitle":"Refund policy","href":"/faq/billing-lifecycle/cancellation-and-refund-policy"},{"title":"Data retention after cancellation","sidebarTitle":"Data retention","href":"/faq/billing-lifecycle/data-retention-period"},{"title":"Accidental renewal: convert payment to account credit","sidebarTitle":"Accidental renewal","href":"/faq/billing-lifecycle/accidental-renewal"},{"title":"Lost access to your two-factor authentication?","sidebarTitle":"Reset 2FA","href":"/faq/billing-lifecycle/reset-2fa"},{"title":"Move services to another client account","sidebarTitle":"Account transfers","href":"/faq/billing-lifecycle/account-transfers"}]},{"group":"IP addresses and DNS","pages":[{"title":"VPS IP address settings \u0026 network info","sidebarTitle":"IP settings","href":"/vps-management/ip-address-information"},{"title":"Are my VPS IP addresses static?","sidebarTitle":"Static IP addresses","href":"/faq/ip-addresses/static-ip-addresses"},{"title":"Configure IPv6 on your VPS","sidebarTitle":"Configure IPv6","href":"/vps-management/ipv6-configuration"},{"title":"Order additional IPv4 addresses","sidebarTitle":"Additional IP addresses","href":"/faq/ip-addresses/order-additional-ip-address"},{"title":"Configure an additional IPv4 address on Linux","sidebarTitle":"Configure extra IPv4","href":"/faq/ip-addresses/configure-additional-ip-linux"},{"title":"Request a specific IPv4 address","sidebarTitle":"Choose an IP address","href":"/faq/ip-addresses/order-bespoke-ip-address"},{"title":"Change your VPS IP address","sidebarTitle":"Change an IP","href":"/faq/ip-addresses/change-ip-address"},{"title":"Order a Standard IP change","sidebarTitle":"Standard IP change","href":"/faq/ip-addresses/standard-ip-change"},{"title":"Choose your replacement with Bespoke IP Change","sidebarTitle":"Bespoke IP change","href":"/faq/ip-addresses/bespoke-ip-change"},{"title":"Change an Ubuntu IP address with Netplan","sidebarTitle":"Change IP on Ubuntu","href":"/vps-management/change-ip-ubuntu-1804-to-2404"},{"title":"Update the IPv4 address in Windows Server","sidebarTitle":"Change IP on Windows","href":"/vps-management/change-ip-windows"},{"title":"Do VPS IPs change after reinstall or upgrade?","sidebarTitle":"IP address continuity","href":"/faq/ip-addresses/ip-addresses-after-upgrade-or-reinstall"},{"title":"Configure reverse DNS (PTR)","sidebarTitle":"Reverse DNS","href":"/faq/ip-addresses/reverse-dns"},{"title":"Ports and firewalls on your VPS","sidebarTitle":"Ports and firewalls","href":"/faq/ip-addresses/ports-and-firewalls"},{"title":"Ping test \u0026 latency tools","sidebarTitle":"Network tests","href":"/faq/ip-addresses/ping-test-ip"},{"title":"Diagnose packet loss (Windows \u0026 Linux)","sidebarTitle":"Diagnose packet loss","href":"/faq/ip-addresses/diagnose-packet-loss"},{"title":"Understand an IP address location","sidebarTitle":"IP location","href":"/faq/ip-addresses/ip-location"},{"title":"How GeoIP databases see EDBB addresses","sidebarTitle":"GeoIP databases","href":"/faq/ip-addresses/geolocation-geoip-databases"},{"title":"GeoIP shows the wrong location","sidebarTitle":"Correct geolocation","href":"/faq/ip-addresses/correct-geolocation"},{"title":"Anycast, DNS and VPS location","sidebarTitle":"Anycast and DNS","href":"/faq/ip-addresses/anycast-and-dns-location"},{"title":"DNS leak tests explained","sidebarTitle":"DNS leak tests","href":"/faq/ip-addresses/dns-leak-tests"},{"title":"VPS IP not reachable from my country","sidebarTitle":"Country reachability","href":"/faq/ip-addresses/country-reachability"},{"title":"Is IP spoofing allowed?","sidebarTitle":"IP spoofing","href":"/faq/ip-addresses/ip-spoofing"},{"title":"Can I bring my own IP prefix?","sidebarTitle":"Customer IP prefixes","href":"/faq/ip-addresses/announcing-third-party-ip-prefixes"}]},{"group":"Traffic","pages":[{"title":"What is the difference between traffic and bandwidth?","sidebarTitle":"Traffic and bandwidth","href":"/faq/traffic-bandwidth/traffic-vs-bandwidth"},{"title":"Traffic statistics and monthly refills","sidebarTitle":"Traffic statistics","href":"/faq/traffic-bandwidth/traffic-statistics"},{"title":"Traffic Pool and Auto-Hydration","sidebarTitle":"Traffic Pool","href":"/faq/traffic-bandwidth/traffic-pool"},{"title":"Exceeded monthly traffic","sidebarTitle":"Traffic limits","href":"/faq/traffic-bandwidth/exceeding-monthly-included-traffic"}]},{"group":"Upgrades and locations","pages":[{"title":"Upgrade paths for your EDBB VPS","sidebarTitle":"Upgrade options","href":"/faq/upgrades-downgrades/upgrades"},{"title":"Upgrade to a higher VPS plan","sidebarTitle":"Upgrade plan","href":"/faq/upgrades-downgrades/upgrade-plan"},{"title":"Upgrade VPS components","sidebarTitle":"Upgrade resources","href":"/faq/upgrades-downgrades/upgrade-resources"},{"title":"Expand VPS storage with Drive Boost","sidebarTitle":"Drive Boost","href":"/faq/upgrades-downgrades/upgrade-disk-drive-boost"},{"title":"Will I lose data when upgrading?","sidebarTitle":"Upgrade data safety","href":"/faq/upgrades-downgrades/upgrade-data-safety"},{"title":"Is downgrading an EDBB VPS possible?","sidebarTitle":"Downgrade policy","href":"/faq/upgrades-downgrades/downgrade-policy"},{"title":"Request a qcow2 disk export","sidebarTitle":"qcow2 export","href":"/faq/upgrades-downgrades/qcow2-export"},{"title":"CPU cores vs sockets in an EDBB VPS","sidebarTitle":"CPU cores and sockets","href":"/faq/upgrades-downgrades/cpu-cores-and-sockets"},{"title":"Check CPU resources on Linux","sidebarTitle":"Check CPU on Linux","href":"/faq/upgrades-downgrades/check-cpu-linux"},{"title":"Check CPU resources on Windows","sidebarTitle":"Check CPU on Windows","href":"/faq/upgrades-downgrades/check-cpu-windows"},{"title":"Can I move my VPS to another location?","sidebarTitle":"Change server location","href":"/faq/server-locations/change-server-location"}]},{"group":"Troubleshooting","pages":[{"title":"My VPS is not reachable","sidebarTitle":"VPS not reachable","href":"/faq/ip-addresses/network-is-down"},{"title":"Troubleshoot IPv6 connectivity","sidebarTitle":"IPv6 troubleshooting","href":"/vps-management/basic-ipv6-troubleshooting"},{"title":"Investigate unusual network usage","sidebarTitle":"Investigate network usage","href":"/faq/traffic-bandwidth/investigate-network-usage"},{"title":"RDP error 0xd07: account locked","sidebarTitle":"RDP account locked","href":"/vps-management/rdp-account-locked"},{"title":"Troubleshoot an RDP black screen","sidebarTitle":"RDP black screen","href":"/misc/rdp-black-screen"},{"title":"RealVNC Viewer closes after connecting","sidebarTitle":"RealVNC disconnects","description":"Investigate RealVNC Viewer disconnects using the browser console and version-specific color settings. Restore the previous setting if the test does not help.","href":"/misc/realvnc-disconnects"},{"title":"Recover a Linux VPS with rescue media","sidebarTitle":"Linux rescue","href":"/vps-management/linux-rescue"}]},{"group":"Advanced guides","pages":[{"title":"Configure a UFW firewall on Debian or Ubuntu","sidebarTitle":"UFW firewall","description":"Allow your SSH connection before enabling UFW, review firewall rules, and keep a console recovery path when changing access to your Linux VPS.","href":"/advanced-setup-guides/ufw-firewall"},{"title":"Extend a Windows Server disk","sidebarTitle":"Extend Windows disk","href":"/advanced-setup-guides/extend-windows-disk"},{"title":"Expand a Linux filesystem after a disk upgrade","sidebarTitle":"Resize Linux disk","href":"/advanced-setup-guides/resize-linux-disk"},{"title":"Install an Ubuntu 22.04 desktop on your VPS","sidebarTitle":"Ubuntu desktop","href":"/advanced-setup-guides/ubuntu-desktop"},{"title":"Install MikroTik CHR on your VPS","sidebarTitle":"Install MikroTik CHR","href":"/advanced-setup-guides/install-mikrotik-chr"}]},{"group":"Policies and abuse","pages":[{"title":"Data Processing Agreement (DPA)","sidebarTitle":"Data Processing Agreement","href":"/faq/data-processing-agreement"},{"title":"Acceptable Use Policy","sidebarTitle":"Acceptable use","href":"/acceptable-use-policy"},{"title":"SMTP port 25 rate limit","sidebarTitle":"Port 25 policy","href":"/faq/port-25-smtp-rate-limit-policy"},{"title":"EDBB DDoS protection overview","sidebarTitle":"DDoS protection","href":"/faq/traffic-bandwidth/dos-attacks/ddos-protection"},{"title":"Advisory for high-risk DDoS workloads","sidebarTitle":"High-risk workloads","href":"/faq/traffic-bandwidth/dos-attacks/high-risk-workloads"},{"title":"Reporting abuse","sidebarTitle":"Report abuse","href":"/misc/reporting-abuse"},{"title":"Respond to an abuse complaint","sidebarTitle":"Respond to abuse","href":"/misc/responding-to-abuse-complaints"},{"title":"Security responsibilities and legal information","sidebarTitle":"Security responsibilities","href":"/misc/security-compliance"}]},{"group":"About VPS hosting","pages":[{"title":"What is a virtual private server?","sidebarTitle":"VPS explained","href":"/faq/what-is-a-virtual-private-server"},{"title":"What is a KVM VPS?","sidebarTitle":"KVM explained","href":"/faq/what-is-a-kvm-vps"},{"title":"Do you offer free VPS trials?","sidebarTitle":"Free trial policy","href":"/faq/free-trials-available"},{"title":"Do you offer hourly VPS billing?","sidebarTitle":"Hourly billing","href":"/faq/hourly-plans-available"},{"title":"Does EDBB offer an API?","sidebarTitle":"API availability","href":"/faq/service-api"}]}]},{"tab":"Changelog","pages":[{"title":"Changelog","href":"/changelog/product"}]}]},"basePath":"","title":"Recover a Linux VPS with rescue media - EDBB Docs","buildId":"dpl_41S5Z2jG9QnfDRwN1KZrLdBwj7DM","deploymentId":"dpl_41S5Z2jG9QnfDRwN1KZrLdBwj7DM","dynamics":["07c022d89b","a74be98ba7"],"chunks":["Frame-rZ_6yn08.js","DynamicMarkdown-D3RQ-fEj.js","zoom-image-lightbox-CMHgNu49.js","lightbox-handle-r17bVUz3.js"]}