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EDBB processes renewal invoices, payment attempts and service lifecycle actions during a nightly billing window. Avoid placing new orders or changing services during the published 00:00–05:15 CET processing window; transactions can be delayed or temporarily locked. Pay renewal invoices before their due date rather than relying on a last-minute payment during processing.

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Billing schedule

The schedule below follows the shared EDIS billing schedule. CET is UTC+1; the UTC window begins on the preceding calendar day.

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Account credit

Available account credit is applied by default when renewal invoices are created. If support has disabled automatic credit application during invoice creation for your account, its credit balance is temporarily set to zero at 03:58 CET (02:58 UTC) and restored at 05:15 CET (04:15 UTC). This optional hold lets you review invoices before manually applying credit afterward. This does not cancel invoices or change their due dates, and other automatic payment arrangements are managed separately.

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Suspension and recovery

A VPS suspended for non-payment is reactivated automatically when its outstanding renewal invoice is paid. A terminated VPS requires a support review before permanent deletion. Invoice cancellation alone does not establish whether data has been deleted. See billing and renewals, cancellation and retention.