Request the export
1
Contact EDBB support
Email support@edbb.com or use the panel support channel. Identify the VPS and request a qcow2 disk export. Ask support to coordinate any required shutdown and application-consistency preparation before the export.
2
Pay the export invoice
Support issues the EUR 25 invoice. The export proceeds after payment is confirmed. Review the final invoice for applicable tax.
3
Download and store your copy
Use the password-protected download link supplied by support. It is available for 30 days, after which the export file is deleted. Store your own copy securely outside the VPS.
Before relying on the image
- A disk export can contain passwords, keys and personal data. Restrict access to the file and its download credentials.
- Confirm the file downloads completely and test your intended restore process in an isolated environment.
- A target must support the image format, virtual hardware and required disk capacity. An image from a larger disk is not automatically suitable for a smaller VPS.
- Continue making routine backups; a one-off export is not a schedule or retention strategy.