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Bank-transfer top-ups have a EUR 250 minimum and require manual allocation by accounting. Allow a few business days; credit is not available immediately.

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Create your top-up invoice

Open Billing → Add Funds in the EDBB Control Panel. Create an invoice for at least EUR 250. See How to top up your account credit for the illustrated steps.

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Send the transfer

Use SEPA or SWIFT, the EUR account below, and the complete top-up pro forma invoice number as your payment reference.

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Wait for allocation

Accounting must receive, identify and assign the transfer before your balance updates. You will receive a notification. Monitor your invoice and balance; contact support if the expected processing period passes.
A transfer does not pay a service invoice or pause overdue-payment deadlines. Delayed or unmatched payments can lead to suspension, termination and eventual data deletion under the billing workflow and retention policy.
Pre-fund larger balances in advance. Use automated methods for routine monthly payments, urgent renewals or overdue services.

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ED BACKBONE & CO bank account details

These details are for EUR transfers. Download ED BACKBONE & CO EUR bank details (PDF)