# EDBB Docs

## Docs

- [Acceptable Use Policy (AUP)](https://docs.edbb.com/acceptable-use-policy.md): Use cases that violate EDBB's Acceptable Use Policy (AUP), including but not limited to child sexual abuse material, illegal content, and other prohibited activities.
- [How to Extend Hard Drive in Windows](https://docs.edbb.com/advanced-setup-guides/extend-hard-drive-windows-guide.md): Learn how to extend or resize your hard drive in Windows using Server Manager, Disk Management, or advanced tools. Follow this step-by-step guide to manage disk space effectively.
- [GUI versions of Ubuntu or Debian](https://docs.edbb.com/advanced-setup-guides/gui-versions-of-ubuntu-debian.md): EDBB does not offer desktop enabled Debian or Ubuntu images, but users can install Ubuntu 22.04 and enable the GUI via a few shell commands.
- [Manually Resize Disk After Plan Upgrade on live Linux Systems](https://docs.edbb.com/advanced-setup-guides/manually-resize-disk-after-plan-upgrade-on-live-linux-systems.md): Learn how to manually resize disk space on a live Linux system after a VPS plan upgrade using SystemRescueCD. Follow this step-by-step guide to expand your root partition safely and efficiently. Always back up your data before proceeding.
- [Automate MikroTik CHR Deployment on EDBB VPS](https://docs.edbb.com/advanced-setup-guides/script-based-mikrotik-router-os-installation-guide-winbox.md): Provision MikroTik RouterOS (CHR) on an EDBB VPS with a single install script, then connect through Winbox for final configuration.
- [Backups](https://docs.edbb.com/backups.md): You are responsible for creating backups! Ensure you manage your machines and regularly backup your servers and all your important data!
- [Product Changelog](https://docs.edbb.com/changelog/product.md): Discover the latest updates and milestones from EDBB — an independent VPS hosting brand delivering globally distributed compute with seasoned engineering behind it.
- [Check your Inbox ✉️](https://docs.edbb.com/check-your-inbox.md): Get started with EDBB VPS hosting. Check your inbox for login details, server IP addresses, and access to the Control Panel to set up your Virtual Private Server quickly and easily.
- [Which Payment Methods Does EDBB Accept?](https://docs.edbb.com/faq/billing-lifecycle/accepted-payment-methods.md): Explore the payment gateways available for EDBB services, including supported cards, cryptocurrencies, and digital wallets.
- [Accidental Renewal: Convert Payment to Account Credit](https://docs.edbb.com/faq/billing-lifecycle/accidental-renewal-convert-payment-to-credit.md): Learn how to cancel an auto-renewed service, provide the necessary information, and request to have your payment converted to account credit. Simple steps to resolve mistaken renewals.
- [Send Invoices to a Different Email](https://docs.edbb.com/faq/billing-lifecycle/add-contact-receive-invoices-different-email.md): Add contacts in the EDBB Control Panel so invoices and other notices go to additional email addresses.
- [VPS Billing Workflow](https://docs.edbb.com/faq/billing-lifecycle/automated-vps-billing-workflow.md): The document outlines the automated billing procedure for EDBB VPS services, including invoice generation, credit card captures, friendly and overdue reminders, service suspension, termination and data deletion.
- [How Does Currency Conversion Work?](https://docs.edbb.com/faq/billing-lifecycle/automatic-currency-conversion.md): EDBB invoices are issued in EUR. Card and crypto gateways handle conversion automatically based on their prevailing rates.
- [Crypto Payment Arrived After the Time Window](https://docs.edbb.com/faq/billing-lifecycle/btc-payment-arrived-after-the-payment-window.md): If your crypto payment misses the quoted window, share the transaction details with EDBB so we can reconcile it manually.
- [Can I Get a Refund?](https://docs.edbb.com/faq/billing-lifecycle/can-i-get-a-refund.md): Refunds are available within 24 hours of purchase if you meet the eligibility criteria outlined here.
- [VPS Cancellation](https://docs.edbb.com/faq/billing-lifecycle/cancel-a-service.md): Cancel your VPS service in the control panel. Easy step-by-step instructions, including expiration and immediate cancellation options. Includes timelines for data deletion.
- [Cancellation & Refund Policy](https://docs.edbb.com/faq/billing-lifecycle/cancellation-and-refund-policy.md): Cancel your EDBB VPS at any time; refunds are available within 24 hours of purchase when eligibility rules are met.
- [Card Reservation vs Captured Payment](https://docs.edbb.com/faq/billing-lifecycle/credit-card-reservation-vs-payment.md): Understand why a card authorization may appear without a charge and how captured payments differ for EDBB invoices.
- [Crypto Payment Confirmations](https://docs.edbb.com/faq/billing-lifecycle/cryptocurrency-payments-confirmation-guide-edbb.md): EDBB marks crypto invoices paid after the blockchain reaches the required confirmation count; learn typical thresholds and how to verify status.
- [Data Retention After Cancellation](https://docs.edbb.com/faq/billing-lifecycle/data-retention-period.md): EDBB removes VPS data six days after cancellation; qcow2 exports stay available for 30 days.
- [EU VAT Policy](https://docs.edbb.com/faq/billing-lifecycle/eu-vat-explained-if-and-how-much.md): See when EDBB applies VAT to invoices based on customer location and VAT registration status.
- [Find and Download Your Invoices](https://docs.edbb.com/faq/billing-lifecycle/find-and-download-invoices.md): Access all EDBB invoices from the client portal and download PDFs for your records.
- [Blocked Cryptocurrency Payment](https://docs.edbb.com/faq/billing-lifecycle/handling-blocked-cryptocurrency-payments-cryptomus.md): If Cryptomus flags a payment as suspicious, complete the compliance questionnaire or contact their support with your TXID.
- [How Fast Are VPS Orders Delivered?](https://docs.edbb.com/faq/billing-lifecycle/how-fast-instant-delivery.md): EDBB provisions VPS orders within minutes after payment clears; installation time depends on the OS image.
- [How to Top Up Your Account Credit](https://docs.edbb.com/faq/billing-lifecycle/how-to-add-account-credit.md): Learn how to add funds to your account, apply credit to invoices, and avoid underpayment issues. Step-by-step guide for account top-ups.
- [Paying Invoices with Account Credit](https://docs.edbb.com/faq/billing-lifecycle/how-to-pay-with-account-credit.md): Learn how to use your account credit balance to pay invoices in EDBB.
- [Request a Monthly Consolidated Invoice](https://docs.edbb.com/faq/billing-lifecycle/how-to-receive-monthly-consolidated-invoice.md): EDBB can align all active services to a single billing date so you receive one monthly invoice.
- [Move Services to Another Client Account](https://docs.edbb.com/faq/billing-lifecycle/moving-services-to-different-client-account.md): EDBB VPS instances remain bound to the account they were created under; transfers to other client accounts are not supported.
- [Do I Need an Upfront Deposit?](https://docs.edbb.com/faq/billing-lifecycle/no-upfront-deposits-required.md): EDBB lets you order VPS services without preloading account credit; pay per invoice via card or supported cryptocurrencies.
- [Scheduled Billing Window](https://docs.edbb.com/faq/billing-lifecycle/scheduled-billing-window.md): Learn about the nightly EDBB billing window, including credit manipulation, invoice generation, and service suspension times. Understand how billing integrity is maintained and when to avoid placing new orders.
- [Do You Offer Free VPS Trials?](https://docs.edbb.com/faq/free-trials-available.md): EDBB skips free trials but backs every order with a 24-hour refund window and self-service testing tools.
- [Do You Offer Hourly VPS Billing?](https://docs.edbb.com/faq/hourly-plans-available.md): EDBB bills monthly instead of hourly—learn why and how to make the most of the pricing model.
- [Bring Your Own IP Prefix](https://docs.edbb.com/faq/ip-addresses/announcing-third-party-ip-prefixes.md): EDBB announces customer-owned prefixes only on dedicated servers. VPS plans use provider IP space.
- [Reverse DNS Location vs VPS Location](https://docs.edbb.com/faq/ip-addresses/anycast-reverse-dns-nameserver-locations-vs-vps-location.md): EDBB’s anycast DNS answers PTR lookups from the closest PoP, so the rDNS location shown in tests may differ from your VPS site.
- [Change Your VPS IP Address](https://docs.edbb.com/faq/ip-addresses/change-ip-address.md): Swap the primary IPv4 on your EDBB VPS for free within 24 hours, or purchase a standard or bespoke change later on.
- [Diagnose Packet Loss (Windows & Linux)](https://docs.edbb.com/faq/ip-addresses/debugging-packet-loss-traceroute-mtr-windows.md): Collect traceroute or MTR output from Windows or Linux to help EDBB support pinpoint connectivity issues between your network and the VPS.
- [DNS Leak Tests Explained](https://docs.edbb.com/faq/ip-addresses/dns-leak-tests.md): Learn why DNS leak tools may show resolvers outside the VPS location when using EDBB’s anycast DNS, and how to adjust resolvers if needed.
- [Do VPS IPs Change After Reinstall or Upgrade?](https://docs.edbb.com/faq/ip-addresses/do-ip-addresses-change-during-upgrade-or-reinstall.md): Your assigned IPv4/IPv6 stays the same when you reinstall the OS or change plans on EDBB VPS instances.
- [How GeoIP Databases See EDBB Addresses](https://docs.edbb.com/faq/ip-addresses/geolocation-geoip-databases.md): GeoIP providers rely on registry and geofeed data. EDBB keeps records current, but third-party databases may lag until they refresh.
- [VPS IP Not Reachable from My Country](https://docs.edbb.com/faq/ip-addresses/ip-can-not-be-reached-from-my-country.md): Test reachability from multiple regions and request a complimentary IP change within 24 hours if your EDBB VPS IP is blocked locally.
- [GeoIP Shows the Wrong Location](https://docs.edbb.com/faq/ip-addresses/ip-location-incorrect-on-whatismyipaddresscom.md): Third-party GeoIP sites may display outdated locations for EDBB IPs. Learn why and how to request corrections.
- [Is IP Spoofing Allowed?](https://docs.edbb.com/faq/ip-addresses/is-ip-spoofing-allowed-edbb-stance.md): EDBB enforces source validation across its network. IP spoofing is prohibited and blocked at the edge.
- [Order Additional IPv4 Addresses](https://docs.edbb.com/faq/ip-addresses/order-additional-ip-address.md): Add up to 10 randomly-assigned IPv4 addresses to your EDBB VPS with a flat monthly fee per address.
- [Order Bespoke IPv4 Addresses](https://docs.edbb.com/faq/ip-addresses/order-bespoke-ip-address.md): Choose exact IPv4 addresses for your EDBB VPS from curated prefixes with a one-time setup fee plus monthly recurring charge.
- [Ping Test & Latency Tools](https://docs.edbb.com/faq/ip-addresses/ping-test-ip.md): Use EDBB’s latency, gateway, and looking-glass tools to benchmark network routes and choose the best VPS location.
- [Configure Reverse DNS (PTR)](https://docs.edbb.com/faq/ip-addresses/setting-up-reverse-pointers.md): Set or remove PTR records for your EDBB VPS IPv4/IPv6 directly in the Control Panel.
- [Are EDBB VPS IPs Static?](https://docs.edbb.com/faq/ip-addresses/static-ip-addresses.md): Every EDBB VPS includes a static IPv4 and /64 IPv6 allocation that stays assigned for the lifetime of the service.
- [IP from another country](https://docs.edbb.com/faq/ip-addresses/understanding-ip-address-location.md): Learn why IP addresses are confined to specific geographic locations and how they adhere to the principles of internet routing. Explore our diverse range of VPS server locations to find the IP location you require.
- [SMTP Port 25 Rate Limit](https://docs.edbb.com/faq/port-25-smtp-rate-limit-policy.md): Learn how EDBB handles outbound SMTP traffic on port 25 and what limits apply to protect IP reputation.
- [Can I Move My VPS to Another Location?](https://docs.edbb.com/faq/server-locations/change-server-location.md): EDBB cannot relocate an existing VPS between locations; provision a new instance in the target region and cancel the old one.
- [Advisory for High-Risk DDoS Workloads](https://docs.edbb.com/faq/traffic-bandwidth/dos-attacks/advisory-for-high-risk-clients.md): Services that attract frequent DDoS attacks should deploy specialized mitigation outside the standard EDBB VPS platform.
- [EDBB DDoS Protection Overview](https://docs.edbb.com/faq/traffic-bandwidth/dos-attacks/edbb-ddos-protection-overview.md): EDBB shields its infrastructure against DDoS attacks; learn what is covered and when null-routing may occur.
- [Exceeded Monthly Traffic](https://docs.edbb.com/faq/traffic-bandwidth/exceeding-monthly-included-traffic.md): When your VPS hits 100% of its traffic allocation, throughput is throttled; learn how to restore full speed.
- [EDBB Traffic Pool](https://docs.edbb.com/faq/traffic-bandwidth/traffic-pool.md): Learn more about your traffic pool, starter credit, how to get started in general (buy and assign traffic)
- [Traffic Stats & Monthly Refills](https://docs.edbb.com/faq/traffic-bandwidth/traffic-stats-refill-explained.md): Review how EDBB meters VPS traffic, when traffic refills happen, and what happens when all traffic has been consumed.
- [Traffic vs Bandwidth](https://docs.edbb.com/faq/traffic-bandwidth/traffic-vs-bandwidth.md): Traffic measures total data transferred over time; bandwidth is the maximum throughput available at any moment.
- [How to Check CPU Cores on a Linux VPS](https://docs.edbb.com/faq/upgrades-downgrades/cpu-cores-vs-cpu-sockets-in-vps-environments/how-to-check-cpu-cores-linux-vps.md): Multiple methods to check the number of CPU cores on a Linux VPS. From simple command-line utilities to detailed hardware info tools, get a comprehensive guide to optimize and understand your server's performance capabilities
- [How to Check CPU Cores on a Windows VPS](https://docs.edbb.com/faq/upgrades-downgrades/cpu-cores-vs-cpu-sockets-in-vps-environments/how-to-check-cpu-cores-windows-vps.md): Step-by-step guide on ensuring your Windows operating system on your VPS recognizes all available CPU cores. Discover how to verify core count and optimize performance.
- [CPU Cores vs Sockets in an EDBB VPS](https://docs.edbb.com/faq/upgrades-downgrades/cpu-cores-vs-cpu-sockets-in-vps-environments/understanding-cpu-cores-vs-sockets-in-vps.md): Understand how vCPUs are mapped to sockets and cores, why it matters for licensing/performance, and how to change the topology in the Control Panel.
- [Is Downgrading an EDBB VPS Possible?](https://docs.edbb.com/faq/upgrades-downgrades/is-it-possible-to-downgrade.md): Learn why in-place downgrades aren’t supported and how to move to a smaller plan safely.
- [Request a qcow2 Image Backup](https://docs.edbb.com/faq/upgrades-downgrades/requesting-qcow2-image-backup.md): Order an offline qcow2 snapshot of your EDBB VPS, understand pricing, and learn how to download it securely.
- [Expand VPS Storage with Drive Boost](https://docs.edbb.com/faq/upgrades-downgrades/upgrade-disk-drive-boost.md): Attach additional disk capacity to your EDBB VPS in flexible increments and finish the resize from inside the operating system.
- [Upgrade to a Higher VPS Plan](https://docs.edbb.com/faq/upgrades-downgrades/upgrade-plan.md): Scale your EDBB VPS to the next tier, add more resources instantly, and understand billing, timing, and post-upgrade steps.
- [Upgrade VPS Components](https://docs.edbb.com/faq/upgrades-downgrades/upgrade-resources.md): Add RAM, vCPU, disk, or IPs to your existing EDBB VPS without switching plans—learn the workflow, billing, and post-upgrade steps.
- [Upgrade Paths for Your EDBB VPS](https://docs.edbb.com/faq/upgrades-downgrades/upgrades.md): Decide whether to move to a larger plan or boost individual resources—see how each upgrade path works and when to use it.
- [Will I Lose Data When Upgrading?](https://docs.edbb.com/faq/upgrades-downgrades/will-i-lose-data-when-i-upgrade.md): Understand what happens to your disk when you upgrade an EDBB VPS and how to keep data safe.
- [What Is a KVM VPS?](https://docs.edbb.com/faq/what-is-a-kvm-vps.md): See how EDBB uses KVM virtualization to deliver bare-metal style performance, OS freedom, and networking options.
- [What Is a Virtual Private Server?](https://docs.edbb.com/faq/what-is-a-virtual-private-server.md): Understand how an EDBB VPS delivers dedicated resources, full OS control, and flexible networking compared with shared hosting.
- [What to Expect from EDBB Support](https://docs.edbb.com/how-our-support-team-helps-you.md): Understand how EDBB Support assists with billing, troubleshooting guidance, and escalation, while respecting your privacy and system boundaries.
- [Getting Started with Your VPS](https://docs.edbb.com/index.md): Essential EDBB guides for launching, securing, and managing your VPS with confidence.
- [Linux Secure Shell Overview](https://docs.edbb.com/linux-secure-shell-ssh.md): Learn what Secure Shell (SSH) is and how to open an encrypted session to your VPS.
- [Extend a Windows Server Evaluation Period](https://docs.edbb.com/misc/extending-180-day-trial-version-of-windows.md): Rearm a Windows Server evaluation build, verify how many extensions remain, and stay compliant with Microsoft’s licensing rules.
- [Fix Black Screen When Connecting to Windows Server](https://docs.edbb.com/misc/fix-black-screen-windows-server.md): Learn how to resolve the black screen issue when connecting to a Windows Server using Microsoft Remote Desktop application. Modify the Windows Registry or use alternative RDP clients like MobaXterm and mRemoteNG to successfully connect.
- [RealVNC Viewer Closes After Connecting](https://docs.edbb.com/misc/fix-for-realvnc-closing-connection.md): Adjust RealVNC’s color level to prevent instant disconnects when connecting to your EDBB VNC console.
- [Reporting Abuse](https://docs.edbb.com/misc/reporting-abuse.md): Send well-documented abuse notifications to the EDBB abuse desk and understand what evidence we need to investigate fast.
- [Security, Compliance & Certifications](https://docs.edbb.com/misc/security-compliance.md): Overview of EDBB security practices, compliance posture, and the certified facilities that power our global VPS platform.
- [No email received?](https://docs.edbb.com/no-email-received.md): If you did not receive the email with your VPS credentials, there's no need to worry. Install your VPS with fresh password and the OS of your choice. Instructions for installing Linux/Windows are provided.
- [Reinstall Your VPS (Linux or Windows)](https://docs.edbb.com/vps-management/autoinstall-reinstall-install-vps-linux-windows.md): Use the Installation tab in the EDBB Control Panel to reinstall your VPS with a fresh Linux or Windows OS and user-defined password or SSH-key.
- [Quick Checks for IPv6 Issues](https://docs.edbb.com/vps-management/basic-ipv6-troubleshooting.md): Run through portal and OS-level checks to resolve IPv6 reachability problems on your EDBB VPS.
- [Upload a Custom ISO Image](https://docs.edbb.com/vps-management/bring-your-own-iso.md): EDBB lets you mount your own ISO images—install custom OS builds, appliances, or bare-metal backups directly from the Control Panel.
- [Provision EDBB VPS with Cloud-Init](https://docs.edbb.com/vps-management/cloud-init-vps-installation.md): Upload a qcow2 image with Cloud-Init support, supply your user-data, and boot it via the EDBB Installation → Custom Image workflow.
- [Enable VNC on Your VPS](https://docs.edbb.com/vps-management/enable-vnc-server.md): Turn VNC on or off from the EDBB Control Panel so you can reach the console via Open Console or a desktop VNC client.
- [Update the IPv4 Address in Windows Server](https://docs.edbb.com/vps-management/how-to-change-ip-address-in-windows-server.md): Collect the new IPv4 details from the Network tab, change them in Windows Server, and verify connectivity.
- [VPS IP Address Settings & Network Info](https://docs.edbb.com/vps-management/ip-address-information.md): Find IPv4, IPv6, gateway, and DNS details for your VPS on the Network tab of the EDBB Control Panel.
- [Enable IPv6 on Your EDBB VPS](https://docs.edbb.com/vps-management/ipv6-configuration.md): Find your IPv6 range and gateway in the Network tab, then add addresses and routes to your VPS.
- [Manually Update IPv4 Settings on Ubuntu (18.04–24.04)](https://docs.edbb.com/vps-management/manually-change-the-ip-address-in-ubuntu-versions-1804-to-2404.md): Use Netplan to change IPv4 addresses, gateways, or DNS entries on Ubuntu VPS instances running on EDBB.
- [Mount an ISO Image](https://docs.edbb.com/vps-management/mount-iso-image.md): Load recovery tools or custom installers by mounting an ISO directly from the EDBB Control Panel.
- [Operating System Availability on EDBB](https://docs.edbb.com/vps-management/os-availability.md): Understand which operating systems are available during order and which additional OS images can be selected later in the control panel for auto-installation.
- [Power Cycle or Reboot a VPS](https://docs.edbb.com/vps-management/power-cycle-or-reboot-a-vps.md): Control VPS power states from the EDBB Control Panel—restart, stop, or start with a couple of clicks.
- [Set New Linux Root Password on your EDBB VPS](https://docs.edbb.com/vps-management/reset-root-password-linux.md): Use the EDBB password-helper ISO to reset your Linux root password
- [Set New Windows Administrator Password](https://docs.edbb.com/vps-management/reset-windows-admin-password.md): Boot the Windows password-helper ISO, clear the Administrator password, and assign a new Password in a few minutes.
- [Understand the System Configuration Dialog](https://docs.edbb.com/vps-management/system-configuration-dialog.md): Tune CPU, boot, storage, network, and display settings for your EDBB VPS using the System Configuration dialog.
- [EDBB VPS Control Panel](https://docs.edbb.com/vps-management/vps-control-panel.md): Meet your all-new VPS control panel: Intuitive Dashboard, Reinstall, Power Management, Driver Settings, Traffic Pool, Resource- and Plan-Upgrades
- [How to Find and Use Your EDBB Support PIN](https://docs.edbb.com/vps-management/your-support-pin.md): Locate the Support PIN in the control panel and understand when you will need it.
- [Windows Remote Desktop Access](https://docs.edbb.com/windows-remote-desktop.md): Launch Remote Desktop from Windows or macOS to reach your EDBB Windows VPS in a secure graphical session.

## OpenAPI Specs

- [openapi](https://docs.edbb.com/api-reference/openapi.json)

## Optional

- [Buy VPS Hosting](https://www.edbb.com/#start-now)