How to cancel your VPS
Cacel your EDBB VPS directly in the control panel. Select Request Cancellation and the time when your cancellation request should take effect. Options are immediate cancellation or expiration (cancellation by the end of the paid timeframe) - your choice.Before You Cancel
Submit the Cancellation request in the Control Panel
1
Sign in to the control panel
Open the
EDBB Control Paneland go to Services → My Products
.
2
Open the VPS record
Click the service you want to cancel to view its management dashboard.
3
Choose Request Cancellation
In the right-hand panel, press the red Request Cancellation
button. Select whether the VPS should stop immediately
or at the end of the billing period
.
4
Confirm the request
Submit the form. The Control Panel updates the service status and sends an email confirming your cancellation and the chosen cancellation option (immediate/expiry)
Pick the Timing That Fits
| Option | When it executes | What changes immediately | Data removal |
|---|---|---|---|
| Cancel on expiry | Service keeps running until the current due date | Renewal invoice for the next term is cancelled | VPS is deleted 6 days after the due date |
| Cancel immediately | Shutdown happens as soon as you confirm the request | The VPS powers off and access stops right away | VPS is deleted 6 days after the request |
After You Cancel
- Invoices stop – the upcoming renewal is voided so the service will not bill again.
- Backups first – download any data you want to keep before the termination window closes.
- Traffic and addons end together – attached IPs or traffic pool top-ups are removed when the VPS is deleted.
- Need it back? Message Support (messenger or email) before data removal finishes; reinstatement is only possible while the VPS still exists on the platform.
EDBB plans are billed per monthly subscription term. Charges that have already been paid are non-refundable unless the cancellation occurs within the initial 24-hour cooling-off window for brand-new services.