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How to cancel your VPS

Cacel your EDBB VPS directly in the control panel. Select Request Cancellation and the time when your cancellation request should take effect. Options are immediate cancellatio_n_ or expiration (cancellation at the end of the paid timeframe) - your choice.

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Before You Cancel

Cancellation is irreversible once the six-day retention window passes. Take fresh backups and confirm the correct VPS by double-checking the Primary IPv4 and plan details in the right-hand summary panel.

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Submit the Cancellation request in the Control Panel

1

Sign in to the control panel

Open the EDBB VPS Portaland go to Services → My Products .
2

Open the VPS record

Click the service you want to cancel to view its management dashboard.
3

Choose Request Cancellation

In the right-hand panel, press the red Request Cancellation button. Select whether the VPS should stop immediately or at the end of the billing period .
4

Confirm the request

Submit the form. The portal updates the service status and sends an email confirming your cancellation and the chosen cancellation option (immediate/expiry)
If you change your mind before data deletion occurs, contact Support via the messenger or by email and reference the VPS ID so we can review reinstatement options.

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Pick the Timing That Fits

OptionWhen it executesWhat changes immediatelyData removal
Cancel on expiryService keeps running until the current due dateRenewal invoice for the next term is cancelledVPS is deleted 6 days after the due date
Cancel immediatelyShutdown happens as soon as you confirm the requestThe VPS powers off and access stops right awayVPS is deleted 6 days after the request
Once the deletion window passes, snapshots and disk data cannot be recovered.

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After You Cancel

  • Invoices stop – the upcoming renewal is voided so the service will not bill again.
  • Backups first – download any data you want to keep before the termination window closes.
  • Traffic and addons end together – attached IPs or traffic pool top-ups are removed when the VPS is deleted.
  • Need it back? Message Support (messenger or email) before data removal finishes; reinstatement is only possible while the VPS still exists on the platform.
EDBB plans are billed per monthly subscription term. Charges that have already been paid are non-refundable unless the cancellation occurs within the initial 24-hour cooling-off window for brand-new services.