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Your VPS renews unless you cancel it. Renewal invoices and automatic payment arrangements are separate: check that each invoice is paid even if you have a saved payment method.

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Non-payment timeline

Day 0 is the renewal invoice due date. The following schedule applies to non-payment, not a cancellation you request yourself.

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Recover service before deletion

Example invoice row showing Unpaid status
This screenshot illustrates the status label; its amount is an example, not a current plan price.
  • Suspended for non-payment: pay the outstanding renewal invoice to reactivate the VPS automatically.
  • Already terminated: contact support@edbb.com promptly to request recovery or reactivation before permanent deletion.
  • Permanently deleted: recovery is no longer possible.
Keep independent backups. Retention after termination is not a backup service or an extension of your access to the VPS.

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Invoice cancellation is not always data deletion

In the automated non-payment workflow, invoice cancellation accompanies final deletion. If you requested immediate or end-of-term cancellation, the renewal invoice can be cancelled earlier. On a combined invoice, only the cancelled VPS’s charges are removed.
Example invoice row showing Cancelled status
The screenshot illustrates a cancelled invoice, not confirmation that VPS data has been deleted. The displayed amount is an example. The data-retention clock starts at actual service termination, not invoice cancellation. See cancel a VPS and data retention.

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Avoid an unwanted renewal

Cancel before the next renewal invoice is generated if you no longer need the VPS. Turning it off does not cancel billing. Cancel any PayPal subscription separately, and check the invoice status after any change to automatic payment arrangements. For an eligible mistaken payment, see accidental renewal. EDBB plans use EDBB’s own prices and allowances, with the same VPS plan price across locations.

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Annual billing

The annual 11+1 offer provides 12 months of service for the price of 11 through a coupon. Review the annual total in checkout before ordering.
Purchases using this coupon are excluded from the 24-hour refund policy. You can still cancel the service, but cancellation does not make the purchase refundable. See the refund conditions.
There is no separate volume-discount programme.