Why Services Can’t Be Moved
Every VPS is linked to the customer account that ordered it—billing history, Support PIN, and access controls all depend on that relationship. Moving a live service to another account would break those records, so EDBB treats migrations as new deployments.
How to Hand Over a Service
1
Order under the destination account
The recipient should deploy a VPS with the required specs in their own EDBB account.
2
Migrate workloads
Transfer data using backups, snapshots, or configuration management tools. Update DNS, firewall rules, and monitoring to point at the new instance.
3
Retire the original service
Once verification is complete, cancel the old VPS so billing, credentials, and support ownership stay in sync.