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Confirmation Basics

Crypto invoices are priced in EUR, but the gateway waits for the blockchain to reach a set number of confirmations before releasing the funds to EDBB.

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Typical Thresholds

  • Fast networks (e.g., Ethereum, Polygon, Solana, Avalanche): 1 confirmation
  • Bitcoin & Litecoin: 1–2 confirmations
  • Bitcoin Cash: 6 confirmations
  • Tron-based USDT: up to 19 confirmations
  • Monero: ~10 confirmations
Exact requirements may change as gateways adjust for network conditions. The gateway checkout page always shows the live requirement before you send funds.

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Track Your Payment

1

Copy the TXID

Grab the transaction hash from your wallet or the gateway’s receipt page.
2

Use a blockchain explorer

Paste the TXID into an explorer for that network and watch the confirmation counter.
3

Match the requirement

Compare the explorer’s confirmation count with the threshold shown during checkout. The invoice closes automatically once it hits the target.

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If the Timer Expires

  • Most gateways lock the exchange rate for a limited window.
  • If the payment arrives late or with too few confirmations, the gateway may auto-refund or request a top-up.
  • Include the TXID when contacting EDBB Support via the messenger or by email so we can investigate with the processor.
Understanding these steps ensures a smooth crypto payment experience for your EDBB services.