How the Billing Cycle Flows
EDBB invoices run on a predictable rhythm: reminders before the due date, multiple nudges if payment fails, and a clear suspension/deletion window if the balance stays overdue.
1
Invoice Creation (Day -7)
Seven days before renewal, the system generates the invoice and emails you the PDF.
2
Auto-Capture Attempt (Day -6)
Saved cards are charged automatically. Update card details in the portal if the attempt fails.
3
Reminder Countdown (Day -2)
A friendly reminder lands in your inbox two days before the due date—ideal for manual reviews or alternate payment methods.
4
Invoice Due (Day 0)
The service is still active, but payment is now required. Overdue reminders begin the following day.
5
Overdue Nudges (Day +1, +2, +3)
Daily reminders encourage settlement while the VPS continues running. Pay any time to stop the sequence.
6
Suspension (Day +7)
The VPS is powered off and access is blocked. No data is deleted yet—pay the invoice to restore service automatically.
7
Termination Phase (Day +14)
If unpaid, the subscription is terminated. The VPS remains powered off but disk data is still retained.
8
Final Deletion (Day +20)
Storage is wiped permanently. At this point the service cannot be recovered; you’ll need to order a new VPS and restore from backups.
Reactivate Before Day +20
- Settle the outstanding invoice and the VPS will power back on automatically.
- Need more time? Contact Support via messenger or email before suspension hits—we can advise on options.
- Always maintain off-site backups so you can recover quickly if deletion occurs.